Returns & Exchanges
At Madam Muse, we want you to feel confident in every piece you wear; if your selection isn't a perfect fit, you can return or exchange items within 30 days of delivery. All returned garments must be in their original, unworn condition with all tags and protective packaging intact.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare the Parcel
Carefully pack your items in their original Madam Muse packaging and include the printed return authorization slip inside the box.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing