Frequently Asked Questions
Your guide to style, shipping, and everything Madam Muse.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for those who need their fashion fix sooner.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your request and receive a prepaid shipping label.
How do I find my perfect fit?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or consulting our 'Fit Notes' section.
Do you ship internationally?
Yes, Madam Muse ships to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7-14 business days depending on customs processing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my Madam Muse garments?
To ensure longevity, we recommend following the care label instructions on each piece. Most of our delicate fabrics prefer a cold hand wash and being laid flat to dry.